Getting starting with managing orders
11 articles
Viewing Shopify orders in your POSShortcut to viewing your linked Shopify orders directly in your POS
Shopify order editsA new sale or refund is created if you edit a Shopify order. Use the Shopify order number to find all transactions in your POS.
How to process returnsWhen to use returns; inventory restocks and customer refunds
Required POS ProductsThe required products are both informational and ensure orders meet the requirements to be added to your POS.
Managing Dropship ordersTwo scenarios for dropshipping through Shopify - using a product in POS, or not using a product in POS.
Managing routing with the Backorder LocationWhen there is no available inventory for a line item, Mortar can route the line item to a backorder location for further processing.
Shipping and FulfillmentsMortar creates and updates order fulfillments in Shopify.
Discounts and discount codesGeneral and advance discount code support and setup
Complex order routingRoute and split orders by tag, quantity, distance, shipment count, or a backorder location.
Using order tags to manage and approve ordersManage order download to your POS if you need time to evaluate orders for routing or risk
Shopify POS compatibilityYes, Mortar is fully compatible with Shopify POS