Overview
The Backorder Location checks inventory and routing in the POS as sales are created and reassigns line items if needed.
The Backorder Location setting can be configured in Mortar advanced settings and includes a dropdown of active, mapped locations. It is set to no location by default. When the Backorder Location is set, Mortar assigns line items to the location when no inventory is available, or the line item is assigned to an unmapped location.
Use Case | Backorder Location NOT set | Backorder Location set |
No available inventory | Line routed as assigned, inventory turns negative | Line routed to the backorder location |
Unmapped location | Line item ignored | Line routed to the backorder location |
No available inventory
When the Backorder Location is configured, line items with no available inventory in the POS will be routed to the backorder location. If the Backorder Location is not set, these line items will route as assigned and their inventory will go negative in the assigned location.
Unmapped locations
When the Backorder Location is configured, line items assigned to unmapped locations will be routed to the backorder location. If the Backorder Location is not set, these line items will be ignored.
Using the Backorder Location strategically
Some scenarios where setting the Backorder Location can be used strategically include the following:
Pre-order or special order products - a pre-order or backorder location can be set up in your POS to manage these line items.
Overstated inventory in Shopify - out-of-stock line items can be routed to your warehouse, primary location, or a dedicated backorder location to ensure
Dropshipped products assigned to an unmapped location - if you want to recognize the sale revenue of dropshipped items that you do not have on hand, set up a dropship location in your POS and set the Backorder Location to the dropship location. Any dropship lines will be assigned there.
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