Overview
Adding a new location for a warehouse or opening a new location for a growing business is easy. We recommend mapping each of your locations in Shopify 1-to-1 with a location in your POS.
Alert! Lightspeed Retail (R-Series) users:
To expedite adding a new location, contact Mortar support BEFORE adding a new shop location to Lightspeed Retail (R-Series).
Enabling a new shop can cause a large influx of item updates that will temporarily block Mortar from processing new orders from Shopify.
Note: To add a new location, you may need to update your Mortar plan.
Mortar > Settings
Select an unmapped location
Use the drop-down menus to link the Shopify location with a POS and register
Check the "Sync inventory levels to this location" checkbox
Press the Save button
For help creating a brand new shop location in either Shopify or your POS, refer to their respective help centers for the most current instructions. If you have trouble finding the instructions, please ask a member of our support team for help.
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