Overview
For Shopify orders to flow in as Invoices, Lightspeed (X-Series) requires that users create a custom payment type. If this step was skipped during your initial setup, don't worry; follow the steps below.
Add a payment type
Step-by-step
Using an Admin account, log in to Lightspeed X and navigate to Settings > Payment Types
Press Add Payment Type
Choose "Other Payment Method"
Press Begin Setup
Set the payment type Name: Shopify
Select each Outlet the payment type applies (Recommend selecting all outlets)
Press Save Payment Type
Any new pending Orders should now be visible in Lightspeed.
Additional links