Question
What's the difference between the Connect and Grow plans?
Answer
What is included in Connect plan?
Connect keeps your inventory and orders in sync between your POS and Shopify - the foundation every Mortar account starts with. Grow builds on that foundation by letting Mortar actively manage your Shopify catalog, not just keep inventory counts current.
What's added when I upgrade to Grow plan?
Both plans sync inventory and pull Shopify orders and refunds into your POS. But beyond more SKUs and higher NMV thresholds, Grow plan adds the following:
Update product details
Push product attribute updates from your POS to Shopify, so changes you make in your POS keep your online listings current automatically.
Learn more: Lightspeed (R-Series) · Lightspeed (X-Series) · Heartland Retail
Update variant prices
Keep your in-store and online pricing in sync automatically, including Shopify's Price and Compare at Price so sale prices display correctly.
Learn more: Lightspeed (R-Series) · Lightspeed (X-Series) · Heartland Retail
Feature tags
Control how products sync, one product at a time. Use "groupbycolor" to publish a separate Shopify product for each color in a matrix - ideal for merchandising apparel online - or "noinventory" to manage an item's inventory separately in Shopify or from another source, such as a 3PL.
Shopify order edit support
When a Shopify order is edited, exchanged, or refunded, Mortar creates the matching transactions in your POS so your records and inventory stay accurate.
Learn more: Shopify order edits
Gift card syncing
Sync gift card balances between your POS and Shopify, so customers can buy and redeem in either channel.
Learn more: Gift cards explained
Not sure which plan fits your volume? Your plan is based on your monthly Shopify NMV. See What is NMV? to learn how it's calculated. For full plan features and pricing, see usemortar.com/pricing.