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Gift Cards

Configure gift card integration settings

Updated over a week ago

Overview

For Shopify Plus users, Mortar supports selling and redeeming integrated gift cards to help maximize your sales. There are 3 types of gift cards supported:

  • Instore gift cards - redeem instore only

  • Shopify gift cards - redeem online only

  • Integrated gift cards - redeem instore OR online

Required: Shopify requires that you upgrade to their Shopify Plus plan to support integrated gift cards.

Learn more: Shopify Plus

Setting Location

The settings below provide users with the ability to customize the functionality of the gift card integration.

Apps > Shopify > Gift Cards

Note: Access to settings is determined by your Mortar plan level.

Alert: Gift card support is not available for Lightspeed Retail (X-Series)

Gift Cards

Name

Options (Default in Bold)

Effect

Download Gift Cards

On/Off

Full gift card support
Sync gift cards from Shopify to Accumula

Gift Card Only orders route to Location

Choose from drop-down

Select a shop to associate orders that only contain purchased gift cards

Create Gift Cards

On/Off

As gift cards are sold on Shopify, create new matching gift cards in the POS.

Adjust Gift Cards

On/Off

Change the balance on gift cards as sales are made

Disable Gift Cards

On/Off

Pause Gift card sync, Used for Troubleshooting

Associate Uploaded Gift Cards to Customers and trigger Gift Card Notification Emails

On/Off

On = When supported by POS, link gift cards to a matching customer in the POS. Allows Shopify to send gift card notification emails.

Download Serial Number to Customer

On/Off


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