Overview
You clean your physical store periodically; you should do the same for your digital store. Almost every product sold in your store has a lifespan. When you've sold through all available inventory and can no longer reorder, it is time to archive these discontinued products in your POS.
Because Mortar considers your POS as the source of truth for your product information, the best practice is to make all product status changes in your POS.
Note: If you have archived a product directly on Shopify, consider archiving it in your POS as well. Updates to the product in your POS may restore the product on Shopify.
Archiving products
There are two ways in your POS to tell Mortar to archive a product on Shopify:
Archive the product in your POS.
Add the “archive” tag to the product.
When is a product considered archived?
POS Product Status | Tags | Shopify Product Status |
Archived | Any tags | Archived |
Not Archived | Includes "archive" tag | Archived |
Not Archived | "add" tag removed | No change |
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