All CollectionsMortarGetting started guidesHeartland Retail guidesHeartland Retail guides11 articlesProduct detail mapping - Heartland RetailHow your Heartland Retail product details are mapped to your Shopify products.Adding products to Shopify - Heartland RetailTo make Heartland items available on Shopify, apply the add tag to the grid or item.Updating Shopify product details - Heartland RetailTo optimize your workflow, you can configure how product and variant details update from Heartland to Shopify.Updating Shopify variant prices - Heartland RetailManaging product and sale prices from Heartland Retail to Shopify.Deleting products from Shopify - Heartland RetailTo delete Heartland Retail products on Shopify, replace the add tag with the delete tag on the matrix and items.Heartland Order SourceSimplify reporting for Shopify transactions in Heartland by creating a dedicated location to denote the Order Source.Finding Shopify orders and refunds - Heartland RetailShopify orders are uploaded to Heartland Retail as Orders. Shopify refunds and canceled orders upload as Tickets.Useful reports - Heartland RetailUse Heartland's core reports to validate Shopify sales or tax totals, inventory and more. Detailed reporting is available in custom reports.Automatically invoicing sales orders in Heartland RetailBy default, Mortar automatically invoices Shopify orders in Heartland Retail to improve inventory accuracy and save time.Required fields in Heartland RetailRefunds or Returns Not Creating in Heartland RetailChange Heartland POS Setting - "Restrict returns to parent transaction" to NO